Your Consent

By using our website, you consent to the collection, use and sharing of information as described in this Privacy Policy. By providing us with an email address, you agree that we may use your email address to communicate with you about our services and select messages from our partners or affiliates.
(NOTE: Opt-out options are discussed in the section entitled “Cookies, Tracking and Internet-based Advertising”.)

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Information That We Collect

You may use our website without providing any personal information. When you reply to any of our communications with a request, we may need to collect additional information. For example, you may be asked to provide personal information, such as name, email address, and demographic information if you choose to complete an online form or provide feedback.

If you submit to Webster Psychiatric Center any personal information relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy. By submitting personal information, you grant Webster Psychiatric Center the right to transmit, monitor, retrieve, store and use your information in connection with the operation of the website.

Patients can opt to create a Webster Psychiatric Center Patient Gateway account. Webster Psychiatric Center Patient Gateway is a secure portal available for patients to manage their health. Features include reviewing test results, managing appointments, messaging your doctor, renewing your prescriptions and paying your bills. Before creating an account, please review the Terms and Conditions available on the Webster Psychiatric Center Patient Gateway website.

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Data Security

Webster Psychiatric Center is committed to protecting the privacy of the personal information you provide to us via this website so that we can make sure it remains as secure as possible. Accordingly, we use reasonable efforts to prevent unauthorized access. We use a secure firewall and a security infrastructure that protects the integrity and privacy of personal information submitted to us via this website.

Although we work hard to protect your personal information, Webster Psychiatric Center cannot guarantee the security of any information you transmit to us through online applications, and you do so at your own risk. Depending on the nature of the inquiry, your communication could be discarded or archived. If you wish, you can contact us instead by telephone at the numbers provided throughout our Website.

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Links to External Websites

This online Privacy Policy applies only to this website. This website contains links to other websites, within and outside of Webster Psychiatric Center. Please be aware that this Privacy Policy does not apply to those websites. We encourage you to read the Privacy Policy on any other websites before providing them with personal information.

Certain interactive patient applications may be linked to this website as a convenience for you. If you choose to utilize a specific patient application, please be sure to read the privacy policy associated with that application. Webster Psychiatric Center Patient Gateway, which offers patients secure electronic messaging to participating practices, is an example of such a patient application.

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Changes to This Policy

Webster Psychiatric Center has the right to change or update this Website Privacy Policy from time to time without notice, so please review it periodically to keep informed of any changes. If you have questions about this Privacy Policy or concerns about how we collect, use or protect your personal information, please contact us as listed below.

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Notice of Privacy Practices

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Effective Date: July 11, 2025
Webster Psychiatric Center
1500 District Ave #4877 Burlington, MA 01803

978-404-5323

WebsterPsychiatricCenter.com

Admin@WebsterPsych.org

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

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Our Responsibilities

Webster Psychiatric Center is required by law to:

• Maintain the privacy of your protected health information (PHI)

• Provide you with this notice of our legal duties and privacy practices

• Abide by the terms of the current notice

How We May Use and Disclose Health Information About You

We may use and disclose your PHI for the following purposes:

1. Treatment

To provide, coordinate, or manage your mental health care. For example, we may share information with your psychiatrist, psychologist, or other healthcare professionals involved in your treatment.

2. Payment

To bill and receive payment from you, an insurance company, or a third party. For example, we may need to disclose your information to obtain authorization for services.

3. Health Care Operations

To support the business operations of our practice. This includes quality assessment, training, accreditation, and auditing purposes.

Other Uses and Disclosures Allowed by Law

We may also use or disclose your information without your written authorization in certain situations:

• When required by law

• For public health activities (e.g., reporting abuse or neglect)

• For health oversight activities

• For judicial and administrative proceedings

• For law enforcement purposes

• To avert a serious threat to health or safety

• For research (under certain conditions)

• To coroners, medical examiners, and funeral directors

• For specialized government functions (e.g., military, national security)

Disclosures Requiring Your Written Authorization

We will not use or disclose your PHI for the following purposes without your explicit written authorization:

• Marketing or sale of PHI

• Most sharing of psychotherapy notes

• Any other use or disclosure not described in this notice

You may revoke an authorization in writing at any time, except to the extent that action has already been taken.

Your Rights Regarding Your PHI

You have the following rights regarding your protected health information:

1. Right to Access

You may request to inspect and receive a copy of your health information, with limited exceptions.

2. Right to Amend

You may request an amendment if you believe your records are inaccurate or incomplete.

3. Right to an Accounting of Disclosures

You may request a list of certain disclosures we have made of your information.

4. Right to Request Restrictions

You may ask us not to use or share certain information. We are not required to agree to these requests.

5. Right to Request Confidential Communications

You may request to receive communications by alternative means or at a different location.

6. Right to a Paper Copy of This Notice

You can ask for a paper copy of this notice at any time.

Changes to This Notice

We reserve the right to change this notice and to make the revised or changed notice effective for information we already have about you and any information we receive in the future. The notice will contain the effective date at the top of the first page. You may request a current copy at any time.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services. You will not be penalized for filing a complaint.

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To file a complaint or to ask questions:

Webster Psychiatric Center

Bryan Webster
1500 District Ave #4877 Burlington, MA 01803

978-404-5323

WebsterPsychiatricCenter.com

Admin@WebsterPsych.org